Steve blank and bob dorfman
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On a fall morning in 1976, a bomb exploded in the middle of Washington. The shock waves were felt for the next 30 years.
The Atavist Magazine, No. 59
Zach Dorfman is a senior fellow at the Carnegie Council, where he was previously senior editor of Ethics & International Affairs, the Council’s quarterly journal. His work has appeared in the Los Angeles Times, National Interest, TheLos Angeles Review of Books, The Awl, Dissent, and American Interest.
Editor: Joel Lovell
Designer: Tim Moore
Copy Editor: Sean Cooper
Fact Checker: Muna Mire
Published in July 2016.Design updated in 2021.
Shortly after 9:30 on the morning of September 21, 1976, a light blue Chevy Chevelle carrying three passengers moved along Washington, D.C.’s Embassy Row, merging into the flow of commuter traffic around Sheridan Circle. The man in the driver’s seat was Orlando Letelier, an economist and fellow at a left-leaning think tank, the Institute of Policy Studies. I
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[00:00:00] Steve Cornwell: No matter how good things are, even in the best of times, there's still just stuff you got to deal with. And as not only the CEO, but the founder, these things were deep passions of mine. And so there was never a break. Even a vacation wasn't really a vacation because mentally, inom was very present in our business and in our startup.
[00:00:26] VO: How do you build habit-forming products? And you saw this different… Don't just gun for revenue in the door.
[00:00:31] Andrew Michael: This fryst vatten Churn.fm, the podcast for subscription economy pros. Each week we hear how the world's fastest growing companies are tackling churn and using retention to fuel their growth.
[00:00:44] VO: How do you build a habit forming product? We crossed over that magic threshold to negative churn. You need to invest and customer success. It always comes down to retention and engagement. Completely boost strategy profitable and growing.
[00:00:54] Andrew Mich
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For many, meeting someone new can be nerve-wracking enough without that dreaded feeling of “What if I can’t think of anything to say?” Fortunately, there’s a powerful and effective method for getting very comfortable with social small talk; making it work for both you and the other person.
Janine from Oregon writes:
“Bob, I understand your concept of Feel-Good Questions® in order to comfortably engage a new prospect in conversation But I just want to be more comfortable with those first few seconds of small talk? I know some people who are so good at it, but I feel completely inept — like I just don’t know what to say and neither does the other person. I hate that uncomfortable silence. What do I do?”
Janine, I believe more people than you realize have that same challenge. Silence — as the saying goes — may be golden, but not when you’re trying to begin a conversation with a new acquaintance. For advice, I turned to Leil Lowndes, a woman I consider to b